Many Edmontonians have animals as a part of their family and it is the animal owner's responsibility to take care of their pet and follow Edmonton's Bylaws. The City of Edmonton's Animal Control Peace Officers enforce Alberta's Animal Protection Act, whereas the Edmonton Police Service typically does not handle animal-related calls unless it is an emergency or criminal in nature.

If an animal is exhibiting symptoms of distress such as excessive panting or drooling, non-responsiveness, loss of bowel control, tired or lethargic behaviour, a dark pink or purple tongue, or is frantically attempting to escape the vehicle, then please phone 9-1-1.

If the animal is not considered to be in distress, please call 3-1-1. They will transfer you to the Animal Care and Control dispatch centre for assistance.

Here is a list of additional resources for citizens and pet owners:

• Know what to do if you see an unattended pet or child in a car on a hot day. Click here.
• If you have a concern about an abandoned animal, please call 311.
• See the City of Edmonton's website on Pets and Wildlife for more information on lost pets, animal welfare, responsible pet ownership, licence information, and more.