To prevent the spread of COVID-19, the Edmonton Police Service has instigated new protocols for various public serving units. These measures are intended to protect the health and well-being of our employees and community members.
COVID-19 is highly contagious. If you have questions about COVID-19, please contact Alberta Health Services at 811. If you are in medical distress and require immediate assistance, call 911.
Criminal History Unit - Fingerprinting Processes
The EPS has adjusted its fingerprinting process with the Criminal History Unit for those who find themselves unable to attend Police Headquarters due to COVID-19 or other flu-like symptoms.
The Criminal History Unit will not conduct fingerprinting on anyone displaying flu-like symptoms.
If you are unable to attend Police Headquarters for this reason, you are required to call the Criminal History Unit at 780-421-2198 in advance of your scheduled fingerprinting date. On a
case-by-case basis, a new fingerprinting date will be scheduled four weeks from the original scheduled date. A COVID-19 Ident Processing Delays form will also be included in your file for information. For further information, please visit the Criminal History Unit page
Police Information Check Section
We encourage citizens to continue to use the PICS online application tool.
The Police Information Check office requires anyone in need of in-person assistance to book an appointment. You may complete and print out the application form before coming to the Police Information Check Section. You can also download and print out this non-fillable PDF if the above does not work.
PICS Fingerprinting Services
Civil Fingerprint Services are currently available on an appointment basis. Click here to book an appointment up until May 10, 2022. Starting on May 11, 2022 we will be open for walk-in civil fingerprinting.
Because social distancing is not possible during the fingerprint process, clients are encouraged to wear a mask during the procedure. Learn more on Fingerprinting Services page.
General Policing Practices
The EPS takes the health and safety of the public and our officers seriously. Just as we encourage the public to practice safe social distancing, we ask our officers to do the same when on and off duty. While this is not always practical in frontline policing, we are modifying some practices during these challenging times.
- All EPS facilities will be regularly cleaned to mitigate the spread of the virus. We ask the public to use appropriate measures to ensure the safety our employees.
- Front counters currently remain open. If you are experiencing any flu related symptoms and require non-emergency police assistance, please do not expose police members and the public inside divisional stations. Return to your vehicle and call 780-423-4567 and wait for direction. If you require emergency assistance, call 911.
- Responding members will practice social distancing where possible and in certain circumstances wear Personal Protective Equipment.
- Detainee Management Unit sanitizes equipment and holding cells to prevent the spread of COVID-19. Individuals taken into police custody who exhibit flu like symptoms will be assessed by the on-duty paramedic. Any individual who exhibits high risk symptoms will be moved into isolation.