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Edmonton Police Service

Dedicated to Protect, Proud to Serve

Victim Services

The Edmonton Police Service’s Victim Services Unit (VSU) was established on July 23, 1979, and since then has been committed to improving the overall service it provides to the public and enhancing the safety of the community.

The vision of the Victim Services Unit is to become a nationally-recognized model of best practice within the police community, through trauma-informed and client-centered response and services to reduce future victimization and contribute to Edmonton becoming the safest major city in Canada

The mission of the VSU is to provide timely intervention, prevention and supports to individuals, families and all our communities affected by crime, trauma and tragic events. We will meet the expectations of this mission through:

  • Deployment of skilled crisis response and services that are readily accessible to compliment the mission and vision of the EPS
  • Trauma-informed practises that manage further victimization
  • Apply client-lead and evidence-based support that encourages establishing harm-reducing strategies and problem-solving
  • Development of targeted education and awareness campaigns
  • Empower victims to navigate the criminal justice system
  • Recognizing the diversity of our community and responding to the unique needs of our ethno-cultural groups
  • Sustained community partnerships to ensure continuity-of-care and elimination of redundancies of victim service delivery and support in Edmonton
  • To apply evidence-based learning to reduce future victimization

As a strategic partner with the Edmonton Police Service, VSU looks forward to addressing the emerging needs of our community and to raising the standard of the service we provide. If you have been the victim of a crime and would like support, please contact us by email or call 780-421-2217.