If you have been the victim or survivor of a crime or traumatic event, support is available.
The Crime and Trauma-Informed Support Services (CTSS) Unit provides timely assistance to individuals, families, and communities who have been impacted by crime and traumatic events.
After a major incident, whether recent or historical in nature, CTSS is here to help.
Phone: 780-421-2217
Email: ctss@edmontonpolice.ca
CTSS Services
The CTSS unit has staff specializing in the following areas:
- Indigenous communities
- Diverse communities
- Homicide
- Sexual assault
- Children/youth and trauma
- Grief and loss
- Trauma-related addictions
How to Volunteer
A limited number of volunteer positions are available. Please note the following minimal requirements required to volunteering with the Edmonton Police Service and prior to sending in an application.
- be of 18 years of age or older;
- have Canadian citizenship or Permanent Resident status;
- be a resident of Edmonton for a minimum of one year;
- have no criminal convictions for which a pardon has not been granted;
- have no associations with those who are known to have extensive criminal records;
- be willing to give a one-year commitment;
- volunteer regularly as required by the program applying for;
- attend all required training sessions; and
- be able to write and communicate clearly and fluently in English.
Please note that all applicants that pass the pre-screening and interview process will be required to undergo an Enhanced Security Check which will include immediate family members, and anyone who resides with the applicant who is over the age of 12.
Volunteer positions are very limited. For more information check here. If you wish to apply, please fill out an application by July 26, 2026, and submit it with two letters of reference to your nearest police station.
Court Orientation and Support
CTSS will work with you to answer questions about court proceedings, update you on the status of your court case, accompany you to court if you require, and provide emotional support.
If you would like assistance preparing for court or court accompaniment, contact the CTSS office:
Phone: 780-421-2217
Email: ctss@edmontonpolice.ca
Client Feedback
CTSS is committed to providing trauma-informed and client-centered services. Your feedback is important to EPS and can contribute to the improvement of CTSS.
If you have accessed CTSS services, please complete this short feedback form.