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Camera Registry Program FAQ

  1. Why should I participate in the Camera Registry Program?

    By participating in the program, you will be assisting EPS prevent and solve crime in your community, as it will provide officers with evidence and potential suspects to complete their investigations.

    It’s also free, convenient, secure, and easy to register!

  2. How does the Camera Registry Program work?

    Residents and business owners can register the location of their existing security cameras by filling out the Camera Registry Registration Form. If an incident occurs near the location of a camera, and police believe video footage will support their investigation, the registered owner will be contacted via email with a request for the correlating footage. If the owner chooses, they can approve the request by clicking the link to upload and share the requested camera files electronically. Only the video you send us will be accessible by police.

  3. Will EPS have access to my camera?

    No, EPS will not have access to your camera. It is not a surveillance system.

    The purpose of the registry is to build a database of existing camera locations throughout Edmonton so that in the event of an incident, EPS can contact the camera owners to request footage.

  4. Will I be obligated to provide EPS with video footage from my camera?

    No, it is your choice. In the event of an incident near your camera’s location, EPS will contact you via email requesting specific footage. Should you choose to share, uploading is quick and easy.

  5. Can I opt out of the Camera Registry Program?

    Yes. Participation is strictly voluntary, and you can opt out at any time. If you’re moving, please remember to opt-out before you move!

  6. How will my privacy be protected?

    EPS recognizes and respects the importance of an individual’s right to privacy. All personal information collected will be done so in accordance with the Freedom of Information and Protection of Privacy (FOIPP) Act. Further information on FOIPP can be found at https://www.servicealberta.ca/foip/legislation.cfm.

    If you have any questions regarding the Service’s collection of information, contact:

    Edmonton Police Service
    Freedom of Information and Protection of Privacy Unit
    9620 – 103A Avenue
    Edmonton, Alberta
    T5H 0H7

  7. How do I know the system will be used properly?

    EPS will always follow procedure when issuing a request for any video footage that may correspond to an incident, which includes providing the investigator’s name and contact information. Additionally, when applicable, it will include pertinent police file information to ensure the camera owner understands the reason for the request, and that the information requested is strictly for the purposes of a formal police investigation.

  8. Can I register my dashcam or smartphone camera?

    EPS cannot track camera locations; therefore, we ask you not to register dashcams or smartphone cameras. Only cameras in a static location should be registered.

  9. What should I do if my dashcam captures a crime?

  • If it is a crime in progress, call 911.
  • If it is not an emergency, or you become aware of an incident captured by your dashcam after the fact, you may either:
    • Call the Edmonton Police Service’s Non-Emergency line at (780) 423-4567
    • Come to a police station with a copy of your footage, or
    • Contact Crime Stoppers at 1-800-222-8477.