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Police Information Check Section

Important notice to PICS customers: Due to the Canada Post rotating strikes in Edmonton, as of Monday, October 22, customers waiting to receive their completed police information checks via mail may experience a delay in delivery.

The Police Information Check Section recognizes the importance of receiving a Police Information Check in a timely and convenient manner and is pleased to offer “On the Spot” service at no extra charge at its Nexus location for applicants immediately requiring a Police Information Check. 

The Police Information Check Section is further committed to serving all customers attending its Nexus location in 60 minutes or less depending on customer volumes. 

Note: “On the Spot” service is dependent on the applicant having no existing criminal record, no upcoming court, and no police files in any jurisdiction requiring a review.

As an added convenience, a Police Information Check application can be submitted at any Edmonton Police Service divisional station except when:

  • The applicant has a criminal record,

  • The Police Information Check is required to become a security guard, locksmith or loss prevention officer; or

  • The verification (commissioning) of a photo is required. Note: The Police Information Check Section will only commission photos for the purpose of security guard/locksmith/loss prevention officer licences.

Police Information Check Section now provides Police Information Checks requiring a Vulnerable Sector Check for residents residing in a jurisdiction served by the following RCMP detachments:

  • Beaumont
  • Sherwood Park
  • St. Albert
  • Morinville
  • Fort Saskatchewan
  • Leduc
  • Spruce Grove
  • Stony Plain

Please be advised that applicants residing in a community not served by one of the above noted RCMP jurisdictions will be required to attend their local detachment to obtain a Vulnerable Sector Police Information Check. For more information, please see FAQ #5

A Police Information Check is much more comprehensive than a Criminal Records Check provided by a third party provider. A Criminal Records Check will only indicate the existence of a criminal record while a Police Information Check will also provide the following:

  • Criminal convictions, conditional and absolute discharges and other related information identified in Canada’s National Repository of Criminal Records.

  • Criminal and/or other relevant provincial statute convictions including any pending criminal or relevant provincial statute charges before the Alberta courts identified in the Justice Online Information Network. 

  • Current court and/or prohibition orders and current out of province outstanding warrants identified in the Canadian Police Information Centre. 

A Vulnerable Sector Police Information Check will also include a check of local police records to determine the existence of a pattern of behavior that may result in harm to vulnerable persons. A Vulnerable Sector Police Information Check is required when the applicant will be in a position of trust or authority of children under 18 years of age, the elderly or the disabled. A position of trust or authority must be more than the opportunity for casual contact.

Under no circumstances will the Edmonton Police Service disclose mental health related occurrences unless such occurrences involve violence or a threat of violence to persons other than themselves. Such occurrences will only be disclosed in the interests of public safety.

The Edmonton Police Service recommends that careful consideration be given to the recency, relevancy and seriousness of the information disclosed. The existence of information in a Police Information Check alone should not be a deciding factor in determining the suitability of any applicant. 

The Police Information Check Section also provides employers and volunteer organizations with the ability to submit Police Information Check applicants on behalf of their applicants as part of its “Batch Submission” option. More information regarding this service option can be obtained by contacting the Police Information Check Section.

Fingerprinting services for a number of civil purposes are also provided by the Police Information Check Section. See our Fingerprinting Services Page for more information.


(GST included)

  • Employment - $70
  • Post-Secondary Education/Practicums - $50 (must provide confirmation of program admission or practicum/field placement)
  • Security Guard/Locksmith/Private Investigator - $70
  • Immigration/Travel/Visa - $70
  • Volunteer - $15 (must provide letter from the agency confirming volunteer position)
  • Housing - $70
  • Dayhome/Adoption/Kinship (1 applicant) - $70
  • Dayhome/Adoption/Kinship (2 – 5 applicants) - $125
  • Record Suspension – Local Police Records Check - $70

The Police Information Check Section location accepts cash, debit card, credit card, personal cheque, certified cheque, bank draft, or money order. All cheques, drafts and money orders must be made payable to ‘City of Edmonton.'

Personal cheques, certified cheques, bank drafts and money orders are accepted forms of payment at divisional stations. Cash, debit and credit cards are not accepted at divisional police stations.


 #108, 14315-118 Avenue Nexus Business Park

The Police Information Check Section is located on the west side of 142 Street and is accessible from either 142 Street or 118 Avenue.  Ample free parking is available.

Hours of Operation

Monday to Wednesday - 8:00 a.m. to 4:30 p.m.
Thursday - 8:00 a.m. to 6:00 p.m.
Friday - 8:00 a.m. to 12:00 p.m.
CLOSED on all weekends and statutory holidays. 

2018/2019 Christmas/New Year Operating Hours

• Monday, December 24, 2018 - Christmas Eve – 800am – 12:00pm
• Tuesday, December 25, 2018 - Christmas Day – CLOSED ALL DAY
• Wednesday, December 26, 2018 - Boxing Day – CLOSED ALL DAY
• Thursday, December 27, 2018 – 8:00am-6:00pm
• Friday, December 28, 2018 – 8:00am-12:00pm
• Monday, December 31, 2018 - New Year’s Eve – 8:00am-3:00pm
• Tuesday, January 01, 2019 - New Year’s Day – CLOSED ALL DAY

Regular operating hours resume Wednesday, January 02, 2019

All staff at the Police Information Check Section wish their customers a peaceful and safe holiday time.

Applicants can also attend their nearest police station if they do not immediately require a Police Information Check. Police Information Check applications submitted at a police station are processed and mailed to the applicant within 5 business days of receipt of the application, provided that the Police Information Check does not contain any information to disclose. 

Applicants submitting an application at a police station and require the results of a Police Information Check (that does not contain any information to disclose) to be sent directly to their employer, must also complete and submit a Third Party Consent form. This form must be signed in the presence of a member of the Edmonton Police Service.

Identification Required

Two pieces of identification must be produced. One piece of identification must be a valid government issued identification containing a photo. Examples include:

  • Driver’s Licence or Identification Card
  • Passport
  • Nexus Card 
  • Permanent Residence Card 
  • Indian/Metis Status Card

The second piece of identification can be any identification that includes your full name and signature. The Police Information Check Section reserves the right to accept or refuse any forms of identification. Expired identification cannot be accepted.

Proof of residency is required for applicants requiring a Vulnerable Sector Police Information Check.  Documentation must be provided verifying a current address and can include a driver’s licence, a recent utility, electricity, gas or telephone bill, bank statement, property rental agreement, insurance policy documents, etc. dated within the last 90 days. 

Please note that a Police Information Check requiring a Vulnerable Sector Check can only be conducted by a police service.

Contact Information

General Inquires

Phone: 780-421-2801
Email: policeinformationcheck@edmontonpolice.ca

All emails and phone messages received outside of regular business hours will be returned on the next business day.

Mailing Address:

Police Information Check Section
Edmonton Police Service
9620 – 103A Avenue
Edmonton, AB, Canada
T5H 0H7

Download the Police Information Check Application Form*

*If this version does not work, please use the Non-fillable Police Information Check Application Form 

Please refer to the FAQs to obtain more information about obtaining a Police Information Check.

This is Who We Are: Police Information Check Section