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Edmonton Police Service

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Fingerprinting Services

Update to EPS’ Fingerprinting Services amid COVID-19

The Edmonton Police Service’s fingerprinting services will be available three days a week by appointment only for Mondays, Wednesdays and Fridays from 8:00 a.m. to 3:40 p.m. Appointments requests will be taken on Mondays for the following week. If you would like to book an appointment, please email fingerprint@edmontonpolice.ca with the following information:

  • Purpose of Fingerprints:
  • Last Name:
  • Previous Last Name (if applicable):
  • First Name:
  • Middle Name:
  • Date of Birth:
  • Sex:
  • Address:
  • Mailing address (if applicable):
  • Phone number:

We will contact you by phone to book the appointment.

Please note: we will be calling from a blocked phone number. If all available appointments are booked and we are unable to accommodate your request, we will notify you by email.

The current demand for the service unfortunately exceeds our capacity. We are trying to book on a first come, first serve basis, but due to the limited number of appointment spots we may need to prioritize employment requests over immigration and others types. Thank you for understanding.

If you have travelled outside of Canada in the last 14 days, been in contact with a confirmed or probable case of COVID-19, or have a fever, cough, running nose, sore throat or shortness of breath, or a general feeling of illness, fingerprinting services will not be available for you. We ask that you stay home to help prevent the spread of COVID-19. Customers will be tested with a forehead thermometer prior to entering the facility to ensure you currently do not have a fever. If you have a fever or are exhibiting any of the symptoms outlined above, you will be denied entry into the facility.

Please refer to this Fingerprinting Services webpage for updated information on our fingerprinting services.


The Edmonton Police Service is happy to offer civil fingerprint services for various purposes, including:

  • Immigration
  • Adoption
  • Legal name changes
  • Record suspensions
  • Waiver / visas, foreign travel/immigration to another country and
  • Employment

Fees:

Edmonton Police Service Fees: $50.00 for the first fingerprint set/document and $15.00 for each additional set/document per person in the same session.

RCMP Fingerprint Fees: Digital fingerprints taken and submitted to the RCMP may require an additional $25.00 processing fee collected on behalf of the Receiver General for Canada. 

Vulnerable Sector Fingerprint Fees: The Edmonton Police Service does not charge its fee for fingerprints taken as a part of the vulnerable sector screening done in conjunction with a Police Information Check. However, a fee of $25 is collected on behalf of the Receiver General for Canada for the RCMP to complete the screening for any purpose other than volunteering.

Digital and Ink Fingerprinting Services:

The Police Information Check Section provides digital and ink fingerprinting services.  

Digital fingerprints are available if you require a Criminal Record Check from Canada for any purpose. Digital fingerprints can only be transmitted to the RCMP and cannot be sent to agencies outside of Canada for processing. Some digital fingerprint transaction types will require that a photo be taken in our office.

Ink fingerprints are used almost exclusively for individuals who require a criminal record check from a foreign country. To verify if you require fingerprints to get a criminal record check from a foreign country as part of your immigration application please visit the Government of Canada’s website.

If a police check is required from another country, please ensure you attend the Police Information Check Section location with all of the necessary forms, identification, photos, and fingerprint cards (if applicable). If you attend our office with a fingerprint card that has a space for a photo, please ensure you bring a recent photo of the appropriate size with you. 

Fingerprint Quality:

The quality of the fingerprint image is affected by the condition of your skin. Dry, damaged skin may produce inferior and sometimes unusable fingerprints. It is recommended to use proper moisturizing cream for up to four days prior to being fingerprinted to ensure you receive the best quality fingerprints possible.

Frequently Asked Questions:

Please see this Police Information Check Section webpage for identification requirements,

  1. Do I require an appointment for fingerprinting?
    During the Covid-19 pandemic fingerprints will only be available with an appointment.

  2. How do I check on the status of my digital fingerprint submission?

    Please visit the RCMP’s website for information on how to check on the status of your digital fingerprint submission.

  3. What is the RCMP’s current processing time for digital fingerprint submissions?
    Please visit the RCMP’s website for information on processing times for digital fingerprint submissions.

For further information about Edmonton Police Service fingerprinting services please contact: Fingerprint@edmontonpolice.ca

Contact PICS

Location

 #108, 14315-118 Avenue Nexus Business Park

Hours of Operation

Monday to Friday - 8:00 a.m. to 4:30 p.m. CLOSED on all weekends and statutory holidays.

General Inquires

Phone: 780-421-2801
Email: policeinformationcheck@
edmontonpolice.ca

All emails and phone messages received outside of regular business hours will be returned on the next business day.

Mailing Address:

Police Information Check Section
Edmonton Police Service
9620 – 103A Avenue
Edmonton, AB, Canada
T5H 0H7