Where to go

Online

Submit your police information check application from the comfort of your own home. Click here to start the online application process.

If you cannot apply online, you may book an appointment to attend the Police Information Check office in person by emailing PICSAppointments@edmontonpolice.ca. In your email, please ensure you include a phone number where you can best be contacted during the day, you will then receive a phone call to schedule your appointment. When you attend our office you will submit your application and pay, after which you will receive the results of your completed police information check in the mail within 7 to 10 business days. There is no ‘on-the-spot’ processing service. Physical distancing measures are in place inside, and customers are required to wear a face mask at all times. Please do not bring family members or friends with you. If you have travelled outside of Canada in the last 14 days, been in contact with a confirmed or probable case of COVID-19, or have a fever, cough, runny nose, sore throat or shortness of breath we ask that you stay home to help prevent the spread of COVID-19.

You may complete and print out the application form* before coming to the Police Information Check Section.

*You can also download and print out this non-fillable PDF if the above does not work.

The Police Information Check Section recognizes the importance of receiving a Police Information Check in a timely and convenient manner and recommends that applicants apply online as it the fastest and most convenient method.

Application can be made from the comfort of your home and results will be returned electronically by next business day for those that are ‘clear’, i.e., that have no information to disclose. Please note that ‘On the Spot’ processing service is not offered at this time due to limitations on numbers inside the Police Information Check office and wait times.

Identification Required

Two pieces of identification must be produced. One piece of identification must be a valid government issued identification containing a photo. Examples include:

• Driver’s Licence or Identification Card
• Passport
• Nexus Card
• Permanent Residence Card
• Indian/Metis Status Card

The second piece of identification can be any identification that includes your full name. The Police Information Check Section reserves the right to accept or refuse any forms of identification. Expired identification cannot be accepted.

Proof of residency is required for applicants requiring a Vulnerable Sector Police Information Check.  Documentation must be provided verifying a current address and can include a driver’s licence, a recent utility, electricity, gas or telephone bill, bank statement, property rental agreement, insurance policy documents, etc. dated within the last 90 days.