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Edmonton Police Service

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Submitting a Police Information Check

Where to go

Online

Submit your police information check application from the comfort of your own home. Click here to start the online application process.

Although walk-in service at the Police Information Check office is available, physical distancing measures will be in place inside, and customers are required to wear a face covering. In order to observe the 2 metre physical distance requirement, the number of people that can be accommodated in our lobby at one time will be limited, therefore applicants coming to the office because it is not possible to apply online will be able to submit their application and pay, after which the results of their completed Police Information Check will be mailed within 7 to 10 business days.

You may complete and print out the application form* before coming to the Police Information Check Section.

*You can also download and print out this non-fillable PDF if the above does not work.

The Police Information Check Section recognizes the importance of receiving a Police Information Check in a timely and convenient manner and recommends that applicants apply online as it the fastest and most convenient method.

Application can be made from the comfort of your home and results will be returned electronically by next business day for those that are ‘clear’, i.e., that have no information to disclose. Please note that ‘On the Spot’ processing service is not offered at this time due to limitations on numbers inside the Police Information Check office and wait times.

Identification Required

Two pieces of identification must be produced. One piece of identification must be a valid government issued identification containing a photo. Examples include:

  • Driver’s Licence or Identification Card
  • Passport
  • Nexus Card
  • Permanent Residence Card
  • Indian/Metis Status Card


The second piece of identification can be any identification that includes your full name. The Police Information Check Section reserves the right to accept or refuse any forms of identification. Expired identification cannot be accepted.

Proof of residency is required for applicants requiring a Vulnerable Sector Police Information Check.  Documentation must be provided verifying a current address and can include a driver’s licence, a recent utility, electricity, gas or telephone bill, bank statement, property rental agreement, insurance policy documents, etc. dated within the last 90 days. 

Contact PICS

Location

 #108, 14315-118 Avenue Nexus Business Park

Hours of Operation

Monday to Friday - 8:00 a.m. to 4:00 p.m. CLOSED on all weekends and statutory holidays.

General Inquires

Phone: 780-421-2801
Email: policeinformationcheck@
edmontonpolice.ca

All emails and phone messages received outside of regular business hours will be returned on the next business day.

Mailing Address:

Police Information Check Section
Edmonton Police Service
9620 – 103A Avenue
Edmonton, AB, Canada
T5H 0H7