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Edmonton Police Service

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Alarm Control Detail

The Police Information Check & Alarm Control Section Office is open. Our hours of operation are now: 8:00 AM to 4:00 PM.

If you have travelled outside of Canada in the last 14 days, been in contact with a confirmed or probable case of COVID-19, or have a fever, cough, running nose, sore throat or shortness of breath we ask that you stay home to help prevent the spread of COVID-19.

Alarm Control Detail is responsible for the administration of the City of Edmonton Alarm Systems Bylaw #10922. This includes: issuing & maintaining alarm permits, reviewing all false alarm reports, issuing false alarm fees, suspending and cancelling alarm permits, issuing violation tickets, and working in collaboration with both the alarm industry and alarm permit holders to reduce the number of false alarms reported to the Edmonton Police Service each year.

In 2016 the Edmonton Police Service introduced Enhanced Call Verification (ECV) as a method to reduce the number of false alarms police respond to. This has led to a reduction in the number of false alarm response fees issued each year to home and business owners. Please check out our Enhanced Call Verification page on what to expect when an alarm is reported to the Edmonton Police Service.

More Information

Contact Us

Phone: 780-421-3410

Email: Alarm.Program@edmontonpolice.ca

All emails and phone messages received outside of regular business hours will be returned on the next business day.

Business Hours:

Monday - Friday, 8:00 a.m. to 4:00 p.m.

CLOSED on all weekends and statutory holidays

Office Location:   #108, 14315-118 Avenue (Nexus Business Park)

The Alarm Control Detail is located in the Police Information Check Section office located on the west side of 142 Street. 


Mailing Address:

Edmonton Police Service Alarm Control Detail
9620 103A Avenue
Edmonton, AB
T5H 0H7

Please see our FAQs for more information!