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Edmonton Police Service

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Police Information Check Section

 

Please scroll down for an important Police Information Check update.

We are currently working on applications dated May 2, 2022. We will not respond to status enquiries through e-mail until after 7 business days have passed from the date you applied. Due to higher then normal request volumes, we are unable to meet our 1-4 business processing times. Results can take up to 10 business days to receive. Results are available in your account for 31 days from completion.

Available Services:

1. Apply for your police information check online (PIC results 7-10 business days)

  • If you experience any technical difficulties with the online application process or have questions about your police information check, please email policeinformationcheck@edmontonpolice.ca. Do not attend Police Headquarters or any divisional police station if you experience issues with the online application process, need to have your ID verified or if you have any questions about your Police Information Check.

2. If you cannot apply online, you may book an appointment to submit your police information check application and pay at the Police Information Check Section Office.

  • PIC applications will not be accepted at Divisional Stations.
  • After you have submitted your application in person, your results will be mailed to you which may take 7 – 10 days to arrive - there is no ‘on-the-spot’ processing service. Click here for further information.

3. Civil Fingerprint Services are available on a first-come, first-serve basis for walk-in applicants. Please note our business hours before attending the office. 

  • We will advise you if fingerprints are required in order to complete your Police Information Check
  • Click here for information on Fingerprinting services.

** Please note: to access the online application form, use Google Chrome, Safari or Firefox **


**Police Information Check Update**

 The Edmonton Police Service is currently reviewing our process for Police Information Checks for youths and will not accept youth applications while the review is ongoing. While we have no estimated time of completion, we are attempting to complete it as quickly as possible. We apologize for any inconvenience this may cause.

This review does not include Police Information Checks requested on behalf of a governmental agency (Federal, Provincial or Municipal.) Police checks for these purposes will continue to be accepted. 

Information on the result of the review will be posted on our website once it is available.


The online Police Information Check application process is fully electronic, including the results that are emailed back to each applicant. The Police Information Checks are all completed by members of the Edmonton Police Service.


Services Provided by the Police Information Check Section

Contact PICS

Location

 #108, 14315-118 Avenue Nexus Business Park 

Police Information Check - Appointment Only

Apply online for a Police Information Check
(PIC results 7-10 business days)

Book an appointment for a Police Information Check
(PIC results 7-10 business days)

Fingerprinting Service

Walk-in fingerprint services are available on a first-come, first-served basis.

Hours: Monday to Friday, 8 a.m. – 12 p.m. and 1 p.m. – 4 p.m.

Please give yourself extra time, as we may need to cut the line if we have more individuals than we can serve.

General Inquires

Email: policeinformationcheck@
edmontonpolice.ca

All emails received outside of regular business hours will be returned on the next business day.

Mailing Address:

Police Information Check Section
Edmonton Police Service
9620 – 103A Avenue
Edmonton, AB, Canada
T5H 0H7

Local Police Records Check

An LPRC is required as part of the process to apply for a record suspension. This is not the same as a Police Information Check. If you require an LPRC conducted by the Edmonton Police Service, it can be submitted one of two ways:

By Mail, include:

  • The application form
  • Cheque or money order, in the amount of $76.00 payable to the City of Edmonton
  • Photocopies of two pieces of government issued identification, one must be photo identification

Attend the Police Information Check Section office:

  • Please note that an appointment is required if your method of payment is other than cheque or money order. Book an appointment here.
  • Bring two pieces of government issued identification, one must be photo identification