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Edmonton Police Service

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Police Information Check Section

Careful consideration should be given to the age, relevancy and seriousness of any information disclosed in a Police Information Check.  It is advised that attention be given to the existence of any pattern of behaviour that is relevant to the position being sought or that may have an impact upon public safety.

Important Notice For Customers: If your employer requires a Police Information Check in less than 7 business days so that you may commence employment, a letter from the employer on the organization’s letterhead specifying the employment start date must be provided. All other clear police information checks will be completed within 7 business days from the date of payment of the application.

In an effort to save you time, you are strongly encouraged to submit your Police Information Check application at your nearest Edmonton Police Service divisional or community station. However, you cannot submit your application at a divisional or community station if one of the following apply to you:

  • You have a criminal record
  • You are a security guard, locksmith or LPO
  • You require a photo to be verified.

Customers who submit applications at divisional or community police stations who require the results of their clear Police Information Check to be sent directly to their employer, must also complete and submit a Third Party Consent form. You must sign this form in front of an EPS member and have that member witness your signature.

Location

 #108, 14315-118 Avenue Nexus Business Park

The Police Information Check Section is located on the west side of 142 Street and is accessible from either 142 Street or 118 Avenue. Ample free parking is available.

Hours of Operation

  • Monday to Thursday – 8:00 a.m. to 4:30 p.m.
  • Friday – 8:00 a.m. to 12:00 p.m.
  • CLOSED on all weekends and statutory holidays.  

Customers can attend their nearest divisional or community station to submit applications. Clear police information checks will be completed within 7 days of receipt of payment.

Fees

  • Employment & Post-Secondary Practicums - $48
  • Immigration/Travel/Visa - $48 - For Canadian Citizenship/Permanent Residency, bring your "Citizenship and Immigration Canada Request for Fingerprints" letter if fingerprinting is required.
  • Volunteers with a registered non-profit organization - $15. You must provide a letter from the volunteer agency, written on the agency's letterhead.
  • Day home/Day care/Adoption/Kinship/Foster care/Homestay - $48 for one applicant or $75 for 2-5 applicants.
  • Security Guard or Locksmith licence - $55. Bring a photo as specified by the Alberta Justice and Solicitor General to be signed by one of our representatives.

All fees include GST.

The Police Information Check Section location accepts Cash, Debit Card, Credit Card, Certified Cheques, Bank Drafts, or Money Orders. Certified Cheques, Bank Drafts and Money Orders should be made payable to ‘City of Edmonton.' Personal cheques are NOT accepted at this location.

*EPS Divisional or Community Stations cannot accept cash or debit card. Preferred methods of payments at a divisional or community station are certified cheques, bank drafts, money orders, or personal cheques. Payment by one of these methods will result in immediate processing of an application upon receipt by the Police Information Check Section. 

A deferred credit card payment can be made by providing the name and phone number of the cardholder on the application (credit card data should NOT be included on the application). Upon receipt of the application by the Police Information Check Section, the cardholder will receive a voicemail request to call the payment line. Processing of a police information check application does not commence until payment is received. Failure to make payment within 7 business days will result in the application not being completed and returned to the applicant. Since delays can result by making payment with a credit card, it is recommended that one of the other payment options be utilized to ensure prompt processing of an application. The Police Information Check Section cannot guarantee that a police information check application will be processed within 7 business days if the deferred credit card payment option is used.

Identification Required

Two pieces of identification must be produced. One piece of identification must be a valid government issued identification, which includes a photo. For example:

  • Driver’s Licence or Identification Card
  • Passport
  • Nexus Card
  • Permanent Residence Card
  • Indian/Metis Status Card.

The second piece of identification can be any identification that includes your full name and your signature. The Police Information Check Section reserves the right to accept or refuse any forms of identification. Expired identification cannot be accepted.

For applicants requiring the Vulnerable Sector Search included in their Police Information Check, proof of Edmonton residency is also required. You must provide documentation to verify that you do reside in Edmonton if the identification you provide does not include your current address. For example:a recent utility, electricity, gas or telephone bill, bank statement, property rental agreement, insurance policy documents (life, auto, residential, etc.). The document must be dated within the last 90 days.

Contact Information

General Inquires

Phone: 780-421-2801
Email: policeinformationcheck@edmontonpolice.ca

All emails and phone messages received outside of regular business hours will be returned on the next business day.

Credit Card Payment

If you have received a voicemail requesting that you call to make a credit card payment for a Police Information Check, please call 780-421-2812 between 10:00 AM to 3:00 PM Monday to Thursday or from 8:30 AM to 12:00 PM on Friday. This number is to be used for credit card payments only. General inquires will not be answered on this line.

Mailing Address:

Police Information Check Section
Edmonton Police Service
9620 – 103A Avenue
Edmonton, AB, Canada
T5H 0H7

Click to download the Police Information Check Application Form

Do you need fingerprinting for a civil purpose? Please see our FAQs for more information.

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