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This is Who We Are - Crisis Negotiators Unit


The EPS Crisis Negotiators Unit uses their active listening skills to really hear the troubles people face.

Working in teams of two, negotiators bring calm and rational thought to a situation for a successful conclusion.

Negotiators have a sincere interest in the individuals’ well-being they are working with. They are non-judgmental, engage in conversation and build a rapport with someone experiencing a crisis. Negotiators facilitate crisis interventions and negotiations with subjects.

The EPS Crisis Negotiators Unit consists of skilled sworn members of the EPS who are called out to support incident commanders at events such as armed and barricaded persons, hostage situations and critical incidents.

Tactical and first responders recognize these critical incidents and work as a team to contribute to the Crisis Negotiators Unit’s success.

Each crisis is different. Every call is unique.