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EPS launches new online portal for alarm permits


The Edmonton Police Service (EPS) has launched an online application tool for submitting alarm system registrations and permits.

Effective today, Dec. 20, 2023, citizens and alarm control companies will have the option to submit their alarm system permits online through a secure portal. While mail and in-person applications will still be accepted by the EPS Alarm Control Detail Unit, the online solution will offer a more convenient and faster process.

“We hope this will add more flexibility to citizens and alarm companies who need to register their alarm systems,” said Regan James, Manager of EPS’ PIC & Alarm Control Section. “If citizens are unable to attend our Alarm Control Detail building or send their applications through the mail, this just provides another option to submit. The online portal has everything all in one spot where citizens can view their applications and even pay for their false alarm fees.”

Citizen applications

Citizens can submit their online applications here.

After creating an account with a secure username and password, citizens will have access to the online portal where they can register alarm systems, apply for alarm permits, make payments for permits and false alarm fees, and view false alarm incidents and invoices.

*If you already have an existing alarm permit, you do NOT have to apply again. To access your alarm permit details online, please go to Account Registration using your alarm permit number to obtain a  user name and password.

Alarm company applications

Alarm companies can submit online applications here.

Once the alarm company has created their online account, they will be able to monitor registrant status, upload registrant data, view and pay invoices, as well as access the City of Edmonton Alarm Systems Bylaw and download registration forms.

Who needs an alarm permit?

Any household or business within the City of Edmonton with an operating alarm system is required to have an alarm permit as per the City of Edmonton Alarm Systems Bylaw #10922.

Homeowners should check with the alarm company as they may submit alarm applications on their behalf.


The EPS Alarm Control Detail Section looks after issuing and maintaining alarm permits, reviewing false alarm reports, issuing false alarm fees suspending and cancelling permits, issuing violation tickets and collaborating to reduce false alarms.

In 2016, EPS introduced Enhanced Call Verification as a method to reduce the number of false alarms police respond to. This has led to a reduction in the number of false alarm response fees issued each year to home and business owners.

For more information on the Alarm Control Detail Section and alarm permitting, view the page here.