Additional resources have been allocated to ensure a smooth transition of police services, and to provide the same standard of service and response all Edmontonians receive.
Emergency 911 calls within these areas go directly to Edmonton’s Public Safety Answering Point (call centre) for the dispatch of police, fire, or medical services.
Citizens should call 911 to report a crime in progress or to report an impaired driver, and non-emergency calls for police assistance can be made by calling 780-423-4567 or #377 from a mobile device.
To help keep the public safe, officers are proactively patrolling the region, targeting criminal activity, conducting traffic enforcement, and participating in community initiatives.
Community Crime Teams have been assigned, and residents in the area can connect directly with their respective police division about concerns with crime. Individuals can also connect with EPS using its mobile app, social media, or Report a Crime Online.
The Rural Crime Watch program continues to operate in the region, and residents and businesses are encouraged to learn more about EPS programs such as Crime Prevention Through Environmental Design (CPTED) to improve the safety and security of their properties as well.
If you have specific questions about policing in the area, please contact EPS Southeast Division (east of Highway 2) or Southwest Division (west of Highway 2).
Area Police Stations
Southeast Division Station
#104, Youville Drive East (Mill Woods)
Southwest Division Station
1351 Windermere Way (Terwillegar)
Hours of Operation
Monday – Saturday, 8 a.m. – 8 p.m.
Sunday, 10 a.m. – 6 p.m.
EPS stations are closed on statutory holidays
Reminders for Area Residents and Businesses
Address Signage – Address numbers of buildings and land must be clearly displayed so that emergency responders can quickly locate the property.
Security Alarm Response
– Alarms need to be verified by monitoring companies prior to police response, unless there are extenuating circumstances. Property owners are required to have an EPS Alarm System Permit for all residential and commercial alarm systems in Edmonton.
ATV / Snowmobile / Trail Motorbike Use – These vehicles are prohibited from city roads and can only be used on private property.
Firearms Use – Possessing a loaded weapon and firing a weapon within city limits is illegal, unless at an approved shooting range. The Canadian Firearms Act provides guidelines for gun ownership, storage, transportation and use.