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Bike Index

The Edmonton Police Service (EPS) collects 25-30 bicycles each week and only 24 per cent of these are returned to owners. To change this statistic, the EPS has partnered with Bike Index in attempt to deter bike theft from the moment you purchase your bicycle. And if your bicycle is ever lost or stolen, we can return it to you A.S.A.P.

Bike Index is a web-based platform where you can register your bike with a smartphone or desktop computer. As soon as you purchase your bike, or the moment you read this, you can go to BikeIndex.org and register your bike in about two minutes. Best part? It’s completely free - forever.

 

How to register your bike with Bike Index

  1. Create an account at BikeIndex.org. You’ll need to provide your bike’s details including serial number, make, model, and colour. You can add more details like aftermarket parts too – the more details the better. Don’t forget a photo and your phone number!
       
  2. Get your free unique sticker from an EPS front counter or participating Edmonton bike shop (listed below). Place your sticker on the seat tube of your bicycle (the bar that extends from the saddle, down to the bottom bracket).
         
  3. Scan the sticker’s QR code with your smartphone camera and open the link.
  4. Link your bike by searching your bike description, email address, or bike’s serial number and click ‘Link It’ when your bike is listed.

 

 

Include a phone number when you register! Only law enforcement will be able to see it.

If you include your phone number, any EPS officer who finds your bike can contact you immediately to notify you of your bike’s whereabouts. This will allow an easier transition for us to return your bike to you.

 

Are you selling your bike? Update your Bike Index information with the press of a button. Bike Index makes it easy to transfer your bicycle’s information to the new owner’s account – all you need is the buyer’s email address and you can transfer it over.  

 

Why should I get a sticker?

 

 

You don’t need a sticker to register your bike with Bike Index. But a Bike Index/EPS sticker is:

  • a unique identifier so anyone with a QR Scanner can instantly be taken to your Bike Index registry page to contact you if they believe it’s stolen
  • another deterrent for potential bike thieves as it shows your bike is watched for by the entire community
  • made of strong material to weather any storm and is extremely difficult to take off
  • And it’s free!

My bike was stolen – Now what?

If your bike goes missing, mark it as lost or stolen on BikeIndex.org to notify the entire Bike Index community. Don’t forget to report stolen bicycles to police (online or by phone at 780-423-4567) too.

The Bike Index community will be notified once you’ve marked your bike missing on their website and any Bike Index user can message you on Bike Index if they’ve found it.

 

My stolen bike is listed for sale online!

Many stolen bicycles are found for sale online by the suspect. If you find your bike being sold online:

  • Take screenshots of the ad – ensure the ad # and any seller contact information is recorded
  • Have your proof of ownership ready (your Bike Index account should have all the necessary details like serial #, Bike Index sticker number, photos, etc.)
  • Contact police immediately at 780-423-4567 or come to a police station

 

NEVER contact the suspect or arrange to meet the suspect yourself. For your safety and proper investigative measures, please let police officers take care of this.

 

Click here to read what to do if EPS has your bicycle in our Police Seized Vehicle Lot. Remember: You MUST have your serial number to retrieve your bike. Being able to provide this information is where Bike Index is perfect!

 

Keep your bike safe.

Record it. Lock it. Report it.

Participating Edmonton Bike Stores

You can get your free sticker and assistance with the registration process at these participating locations: 

  • United Cycle South   
  • United Cycle West
  • Revolution Cycle
  • Mud Sweat and Gears        
  • Red Bike   
  • Giant   
  • Cycle Logic
  • Cranky’s
  • Pedalhead Road Works
  • Pedalhead Bikes
  • Hardcore Bikes
  • MEC Brewery District
  • MEC South