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Online Scams

The internet has provided everyone with the world at their fingertips. This access to so much information and instant connection is also a benefit to potential fraudsters who want to use the ease and anonymity of the internet to try and take your personal information and money. There is a long list of various online scams that have affected Edmontonians over the years, including:

Email compromise/hacking is the first step for fraudsters to steal your identity and your money.  It is important to keep in mind that not all emails are from the sender indicated in the address bar.  Many times, that information is ‘spoofed’ or written over to hide who the actual sender is.  Some things to consider when you are looking through your emails:

  • Delete all messages from senders that you do not know.  If you have a need to read the message, do not click on any links or attachments as they can contain malware or a key logger, which are used to get information off your computer.

  • If you get mail from someone you know but the content doesn’t make sense or is not a message they would send you, call them to confirm if they sent it; don’t click on any of the attachments or hyperlinks until you confirm that the message was sent by the person shown.

  • Check the rules and alerts in your email account settings to ensure that no one has changed the settings or added a forwarding rule to send your emails to someone you don’t know. 


If you've been a victim call the Edmonton Police Service immediately at 780-423-4567 or #377 from your mobile phone. If you're a victim of fraud, do not be afraid to come forward. You are not alone. We are here to help you.

If you did send money or share financial information, report it to the financial institution used e.g. your bank, Western Union, MoneyGram, Equifax and TransUnion.

Gather all information pertaining to the situation, including the scammer’s profile name, how you made contact, social media screenshots, emails, etc. and contact your local police.

File a report with the Canadian Anti-Fraud Centre -1-888-495-8501.

Notify the buy/sell, dating website or social media site where you met the scammer. Scammers usually have more than one account.

Be proactive; tell family, friends, coworkers and neighbours about your experience to warn them about online scams.

Online Safety Information

Check out our Online Safety section for information on:

  • Online Classifieds Safety
  • Online Dating Safety
  • Tech Crime Tips
  • Social Media Safety
  • Technology Safety