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Edmonton Police Service

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Police Information Check Section

  • NOW AVAILABLE: submit your police information check online. NOTICE: the online application tool will be undergoing system maintenance on Friday, October 23, 2020, from 9:00pm to 11:00pm and during this timeframe the online PIC application system might be slow or not available.
  • Please note that PIC applications will not be accepted at EPS divisions.
  • If you experience any difficulty with the online application process, please contact Triton customer support by calling 1-844-874-8667 or emailing customerservice@tritoncanada.ca. 
  • Walk-in service is available at the Police Information Check office with limitations due to COVID-19. Click here for further information.

** Please note: to access the online application form, use Google Chrome, Safari or Firefox **

The online Police Information Check application process is fully electronic, including the results that are emailed back to each applicant. The Police Information Checks are all completed by members of the Edmonton Police Service and the Certificate containing the results is attached to the results email. The Certificate contains the Crest of the Edmonton Police Service and includes instructions on how employers can validate the authenticity of the document. View the example here.

Our goal is that all Online PICs that are ‘clear’, i.e., that have no information to disclose, will be completed by next business day. Applicants are urged to ensure that all information entered into the online system is completely accurate, as errors will result in delays or termination of application.

The EPS remains committed to maintaining a high level of service with respect to providing police information checks and fingerprinting services to the community.

Citizens are urged to continue referring to this page where further updates will be posted.

Services Provided by the Police Information Check Section

Contact PICS


 #108, 14315-118 Avenue Nexus Business Park

Hours of Operation

Monday to Friday - 8:00 a.m. to 4:00 p.m. CLOSED on all weekends and statutory holidays.

General Inquires

Phone: 780-421-2801
Email: policeinformationcheck@

All emails and phone messages received outside of regular business hours will be returned on the next business day.

Mailing Address:

Police Information Check Section
Edmonton Police Service
9620 – 103A Avenue
Edmonton, AB, Canada
T5H 0H7